Innovation

Solving the Right Problem

Solving the Right Problem

As in all effective problem solving, the key is in determining the “right” problem to solve. Our students learn to look beyond the immediate and obvious problem, to understand what the true problem really is. They learn to take the time to do the research and assessment needed to identify the “right” problem to solve.  
 
To develop true innovators, we employ several basic stages in the design thinking methodology:
 
Context
Consider what we currently know and think is the obvious problem.
 
Research and Reframe
Use ethnographic, or user research, and other research methods to learn about our space and define the physical and emotional needs and drivers of that space through all three lenses. Based on our research, we reframe (restate) the problem.
 
Prototype and Assess
Develop quick, low investment conceptual prototypes from which to learn. During the options process, we use our conceptual prototypes to have discussions with potential adopters to gain new insights about how our solution is addressing the problem.
 
Choose
Based on the needs and drivers identified during our research, we objectively assess which option best meets these needs.